FAQs – Claws Instant Nails

FAQ

Answers to most common questions about products, orders, shipments, and payments.

Shipping & Returns

When can I expect to receive my package?

Because our nails are handcrafted, processing time for each order can vary from 3-7 business days depending on inventory and demand.

Shipping is 3-5 business days for U.S. domestic orders, and 3-7 business days for worldwide shipping.

Where do you ship?

We ship both domestically within the United States and worldwide. However, we are not responsible for lost or stolen packages. Meaning if an order shows a confirmed delivery to the correct address, we will not offer a refund.

Do you offer expedited or priority shipping?

At this time, we do not offer upgrades on faster shipment options. Our only shipment options are standard shipping (3-5 business days for U.S.; 3-7 business days for international).

Do you accept returns?

We do not accept returns when the nails have been used, because of sanitary issues. However, we will make exceptions for nails that are unused depending on a case by case basis. Email us at customer@clawsinstantnails.com to start a return.

Orders

Can I orders be canceled?

Orders can be canceled or modified before we mark it as shipped. We will try our best to accommodate your wishes regarding changing or canceling your order. Email us at customer@clawsinstantnails.com to cancel or change an order.

*Claws Instant Nails reserves the right to cancel an order on the basis of payment issues, promotional issues, or system errors.